Delivery / Shipping

Delivery destinations

We currently deliver to the UK, US, Canada, Australia and New Zealand. For delivery to other countries please see our list of stockists.

Delivery costs

Your order is shipped from the UK (to get shipping from the US instead please see our list of stockists).

Delivery is free to addresses within the UK.

For delivery to addresses outside the UK greeting cards are free and stickers just 50 pence. For other products the postage cost varies but the average is £4. Delivery to the US of mugs, drinks bottles, clothing and tote bags is via USPS and tracking information is available within a few days of dispatch, other items are posted through standard Royal Mail and will take a little longer. When calculating postage cost the product(s) you have chosen and your order total are taken into account (there are some reductions in shipping price when spending £25 or more, for sweatshirts it's £40 or more).

Information on our eco-friendly packaging.

Processing / delivery time scales

All items are made to order. Due to my printer's increased work load whilst coping with social distancing and other safety measures in the workplace, orders are taking a few days longer to produce but are now close to pre-pandemic speed again. The same is the case for Royal Mail when orders get to the delivery stage (more about the UK delivery situation on the Royal Mail website). International delivery is also taking longer than usual. USPS are taking roughly 11 days to deliver from the UK to the US. For Royal Mail international delivery see the current international delivery status for individual countries on the Royal Mail website. Here is a list of links if you prefer to buy from a store in the US.

Greeting cards

These are the least affected, continuing to be posted the next working day (Mon-Fri), sometimes the same day. In normal times delivery would then take an additional 1-2 days but at the moment can take several days more.

Clothing

At the moment please allow roughly 2 weeks for your item to arrive (roughly 7 working days production plus delivery). In normal times these would be posted within 5 working days, often posted within 3 working days (Mon-Fri).

Ceramic mugs

At the moment please allow up to 10 days for your item to arrive (roughly 4 working days production and then delivery). In normal times these are usually posted within 3 working days (Mon-Fri).

Enamel mugs

At the moment please allow up to 2 weeks for your item to arrive (up to 7 working days production plus delivery). In normal times these are usually posted within 5 working days, often posted within 3 working days (Mon-Fri).

Drink bottles

Tote bags

Stickers

At the moment please allow roughly 1 week for your item to arrive (roughly 3 working days production and then delivery). In normal times these are usually posted within 2 working days (Mon-Fri) to arrive a few days later.

Spiral notebooks

At the moment please allow roughly 8 days for your item to arrive (roughly 4 working days production and then delivery). In normal times these are usually posted within 2 working days (Mon-Fri) to arrive a few days later.

Hardback journals

At the moment please allow roughly 12 days for your item to arrive (roughly 9 working days production and then delivery).

Your order will be posted from the UK

Buyers are responsible for any customs and import taxes that may apply. Flaming Imp are not responsible for delays due to customs or postal strikes.