Delivery / Shipping

Delivery costs

Your order is shipped from the UK. How to get shipping from the US instead.

Delivery is free to addresses within the UK.

For delivery to addresses outside the UK greeting cards and stickers are free to most countries. For other products the postage cost varies but the average is £3 to Europe* and £4 to the US (although notebooks are an outlier and cost a lot to post internationally, at £8.50). Delivery to the US of mugs, drinks bottles, clothing and tote bags is via USPS. When calculating postage cost the product(s) you have chosen and your order total are taken into account (there are some reductions when spending £25 or more, except for sweatshirts when it's £40 or more).

*Europe being defined as: Poland, Germany, Netherlands, Belgium, Luxembourg, Hungary, Austria, Slovenia, Denmark, France, Slovakia, Lithuania, Portugal, Switzerland, Sweden, Latvia, Spain, Italy, Republic of Ireland, Estonia, Croatia, Finland, Romania, Serbia, Greece. Other countries that are in Europe are treated as "Elsewhere" for shipping costs.

Information on our eco-friendly packaging.

Processing / delivery time scales

All items are made to order. Due to my printer's increased work load whilst coping with social distancing and other safety measures in the workplace, orders are taking a few days longer to produce. The same is the case for Royal Mail when orders get to the delivery stage (more about the UK delivery situation on the Royal Mail website). International delivery is also taking longer than usual (more about the current international delivery status for individual countries on the Royal Mail website). Here is a list of links if you prefer to buy from a store in the US.

Greeting cards

These are the least affected, continuing to be posted the next working day (Mon-Fri), sometimes the same day. In normal times delivery would then take an additional 1-2 days but at the moment can take several days more.

Clothing

At the moment please allow roughly 2 weeks for your item to arrive (roughly 7 working days production plus delivery). In normal times these would be posted within 5 working days, often posted within 3 working days (Mon-Fri).

Ceramic mugs

At the moment please allow up to 10 days for your item to arrive (roughly 4 working days production and then delivery). In normal times these are usually posted within 3 working days (Mon-Fri).

Enamel mugs

At the moment please allow up to 2 weeks for your item to arrive (up to 7 working days production plus delivery). In normal times these are usually posted within 5 working days, often posted within 3 working days (Mon-Fri).

Drink bottles

Tote bags

Stickers

At the moment please allow roughly 1 week for your item to arrive (roughly 3 working days production and then delivery). In normal times these are usually posted within 2 working days (Mon-Fri) to arrive a few days later.

Spiral notebooks

At the moment please allow roughly 10 days for your item to arrive (roughly 4 working days production and then delivery). In normal times these are usually posted within 2 working days (Mon-Fri) to arrive a few days later.

Your order will be posted from the UK

Buyers are responsible for any customs and import taxes that may apply. Flaming Imp are not responsible for delays due to customs or postal strikes.