Delivery Information

Delivery costs and carriers used

Your order is shipped from the UK (to get worldwide shipping from the US instead please see our list of stockists).

Delivery is free to addresses within the UK, using Royal Mail 1st Class or RM24 services. For large orders a courier, usually DPD, is used.

For delivery of drinksware and clothing to addresses outside the UK the price is around the £9 mark. Delivery to the US of drinksware and clothing is via USPS with tracking information available within a few days of dispatch. Other items are cheaper and posted through FedEx or Royal Mail and may take a little longer.

Information on our eco-friendly packaging.

Order processing timescales

All items except notepads (tear off sheets) are made to order.

Please note that during times of the year that are busy for gifting (particularly Christmas, but also for example the end of the academic year) the processing times below can be longer by up to an extra 5 working days (for Christmas, times particularly lag behind from Black Friday / Cyber Monday weekend onwards).

Greeting cards
Usually posted the next working day (Mon-Fri).

Usually posted in 5 working days.

Ceramic mugs
Usually posted within 3 working days.

Enamel mugs
Usually posted within 5 working days.

Drinks bottles
Usually posted within 5 working days.

Usually posted within 2 working days.

Spiral notebooks
Usually posted within 4 working days.

Hardback journals
Usually posted within 4 working days.

Delivery destinations

In this store we deliver all products to the UK and US. Some products may be delivered to Canada, Australia and New Zealand. Delivery to all countries is available through our list of stockists.

Your order will be posted from the UK or EU

Depending on the delivery address and product, your order will be posted from the UK or EU (it will always be posted from the UK for deliveries to the UK).

Buyers are responsible for any customs and import taxes that may apply. Flaming Imp are not responsible for delays due to customs or postal strikes.